December 6, 2011

Xbox Live Update Kills Connection, Despite Delays

Microsoft finally rolled out its massive update to Xbox Live today, and it looks great. The problem, however, is that it has disrupted many users’ connections to Xbox Live, citing a “connection error”. This error is implied to be user end by the error message, though when I tested my connection, the only stage that failed was to Xbox Live– my console connected to the internet just fine. There’s been no work-around supplied yet by Microsoft, though I know the problem to be at least as widespread as the other side of my homestate, Colorado, courtesy of facebook updates from similarly frustrated friends. Once a fix becomes available, I will certainly post instructions for anyone else experiencing this anomaly. How about the rest of you? Can anyone else weigh in on how far this problem spreads?

Image from Game Informer


  1. ScrotusKilmystr - December 7, 2011 4:44 pm

    i had to go into network settings and reset them to factory defaults then reboot and still wasn’t able to connect until I went back into netwokr settings and tested my connection then it downloaded the dashboard update and loaded it and then I was able to connect there was still various issues but that was the worst of it

  2. drew - December 7, 2011 12:01 am

    Mine just let me sign into xbl for the first time in 2 and a half hours. Im in alabama. ROLL TIDE

  3. BlackRift - December 6, 2011 11:56 pm

    Update: It seems as though the problem has magically fixed itself, at least here in the Denver Area. Anywhere else?

  4. Ghost - December 6, 2011 11:28 pm

    Same here in Oregon….this is BS! I was 3/4 through cowboys & aliens!

  5. Micah - December 6, 2011 11:22 pm

    Same here…. california

  6. Mallory - December 6, 2011 11:19 pm

    Same, North Carolina

  7. BlackRift - December 6, 2011 11:19 pm

    Thanks for the input, Jake! Now we know it to be a nation-wide problem.

  8. Jake - December 6, 2011 11:15 pm

    I’m experiencing this problem in western Massachusetts.


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